Access to Primary Care when the Practice is Closed

You can access primary care in a number of ways:

  • Please use the Livi app to have a video consultation with a GP- www.livi.co.uk
  • Call 111 if you feel you have a new or deteriorating problem that needs clinical attention.
  • Alternatively you can call the East Elmbridge PCN hub on 0208 187 1361 during open clinic times (12:00-15:00) to book directly if capacity available.
  • You can email elmbridge.cv19hub@nhs.net and request an appointment. Requests will be triaged and responded to- this is not an emergency/urgent service.

All contacts will initially be by telephone.